Privecy Policy

Last Updated: 25/5/2025
Welcome to KPIN! We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy explains how KPIN manages your information when you use our platform, including our website, mobile application, and dashboard.

1. Information We Collect

We collect different types of information to enhance your experience on KPIN:
1.1 Personal Information
  • Name, email address, phone number, and other contact details.
  • Payment information for transactions made on the platform.
  • Account login credentials for security purposes.
1.2 Usage Information
  • Device information, IP address, browser type, and operating system.
  • User activity, including pages visited, bookings made, and interactions with features.
  • Location data (if permission is granted) for personalized recommendations.
1.3 Third-Party Information
  • Information received from third-party service providers related to your bookings.
  • Data collected through integrations with payment processors and analytics tools.

2. How We Use Your Information

We use the collected information to:
  • Provide, improve, and personalize KPIN services.
  • Process bookings, payments, and customer support requests.
  • Enhance security, detect fraud, and prevent unauthorized access.
  • Send important notifications, promotions, and updates related to KPIN.

3. Data Sharing & Third-Party Services

We do not sell or rent your personal data. However, we may share information with:
  • Service Providers: Businesses, event organizers, and payment processors to facilitate transactions.
  • Legal Authorities: When required by law, such as for fraud prevention or legal compliance.
  • Business Partners: For analytics, marketing, and service improvement purposes.

4. Data Security & Protection

We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • Encryption for sensitive information.
  • Secure payment processing through trusted third-party providers.
  • Access controls and authentication measures to safeguard accounts.

5. Your Rights & Choices

You have the following rights regarding your personal data:
  • Access & Correction: Request a copy of your data and correct inaccuracies.
  • Deletion: Request deletion of your account and associated data.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Cookies & Tracking: Adjust browser settings to manage cookies and tracking preferences.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. After the retention period, data is securely deleted or anonymized.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you via email or platform notifications.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
  • Email: support@k-pin.com
  • Address: KPIN Headquarters, Tanzania, Zanzibar
By using KPIN, you consent to the practices outlined in this Privacy Policy.
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